THE COURT OF APPEAL

                                            QUALITY POLICY

The Court of Appeal of Jamaica is committed to delivering fair, impartial, timely, and transparent justice in accordance with the Laws of Jamaica, while upholding the highest standards of integrity, professionalism, and judicial excellence.

The court aims to provide a judicial service that is accessible, accountable, and responsive to the needs of all stakeholders in a manner that builds trust in the rule of law and promotes confidence in the administration of justice.

To support this, the court is committed to:

• Upholding judicial integrity, independence, impartiality and competence in all proceedings and decisions.
• Ensuring the timely and efficient resolution of appeals, reducing delays and backlogs.
• Maintaining accurate, complete, and secure records in all case-related matters.
• Engaging with stakeholders to understand and respond to their needs, expectations and feedback.
• Promoting continuous improvement in our processes, systems, and services.
• Developing the capacity and competence of judicial officers and administrative staff through training and performance development.
• Complying with all relevant legal, regulatory, and procedural requirements applicable to judicial operations and decision-making.
• Implementing and maintaining a quality management system aligned with ISO 9001:2015 standards.

Practice Directions and Notes

PRACTICE DIRECTION NO 1/2025 (Advance Copies of Judgments)